Discover. Connect. Inspire.

How to Access the Library of Virginia’s Collection Using the Libby App

Click on the Libby icon

1. Open the Libby app and tap on the Libby icon in the middle of the bottom of the screen.


Select Add a Library

2. Tap “Add a Library.”


Select Library of Virginia

3. Search for Library of Virginia.


Select Choose Another Location

4. When asked “Where do you use your library card?” do NOT choose Library of Virginia; tap Choose Another Location.


Select Roanoke Valley Libraries

5. Choose your local library from the list of all of the VA libraries.


Enter your library card barcode number

6. Enter your local library card and tap Sign In.


Library card confirmation

7. Click Next and you’ll be on the LVA collection screen.

Find it Virginia page on Libby

8. Tap the Libby icon in the middle of the bottom of the screen and you should now see both your local library/consortium collection and the Library of Virginia collection under Your Libraries. You can toggle between those.

Select the Libby icon
Ability to toggle between Library of Virginia and Roanoke Valley Libraries

Troubleshooting

If that doesn’t work for you, there is an easy solution!

Click on the Libby icon

1. Open the Libby app and tap on the Libby icon in the middle of the bottom of the screen.


Select Get Some Help

2. Tap on “Get Some Help” in the “Help and Support” section in the right hand navigation menu.


3. Scroll to the bottom and select “Reset Everything.” (This sounds scary but you get it all back when you log in again–and no, you won’t lose your holds.)

Select Reset Everything
Click Yes, reset everything

4. Log in again with your local library card information.

Select Yes that you have a library card
Search for a library
Search for Botetourt County Libraries
Choose Botetourt County Libraries

5. Try the steps at the top of the page again.

Comments are closed.